Supporting skill-, rule-, and knowledge-based behaviour through an ecological interface: An industry-scale application

Drivalou, S; Marmaras, N

dc.contributor.author	Drivalou, S	en
dc.contributor.author	Marmaras, N	en
dc.date.accessioned	2014-03-01T01:32:01Z
dc.date.available	2014-03-01T01:32:01Z
dc.date.issued	2009	en
dc.identifier.issn	0169-8141	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/20016
dc.subject	Skill-, rule-, and knowledge-based behaviour	en
dc.subject	Cognitive support	en
dc.subject	Ecological interface	en
dc.subject	Electricity distribution systems	en
dc.subject.classification	Engineering, Industrial	en
dc.subject.classification	Ergonomics	en
dc.subject.other	WORK DOMAIN ANALYSIS	en
dc.subject.other	NETWORK MANAGEMENT	en
dc.subject.other	SYSTEM-DESIGN	en
dc.subject.other	ADAPTATION	en
dc.subject.other	CHALLENGES	en
dc.subject.other	COMPUTER	en
dc.subject.other	DISPLAYS	en
dc.title	Supporting skill-, rule-, and knowledge-based behaviour through an ecological interface: An industry-scale application	en
heal.type	journalArticle	en
heal.identifier.primary	10.1016/j.ergon.2009.08.012	en
heal.identifier.secondary	http://dx.doi.org/10.1016/j.ergon.2009.08.012	en
heal.language	English	en
heal.publicationDate	2009	en
heal.abstract	The present paper deals with a screen-based ecological interface designed to support the operators' work in a medium voltage electricity distribution control room. More specifically, the focus is placed on how the designed interface supports operators in skill-, rule-, or knowledge-based behaviour, as well as in the transition between the three levels of behaviour. The aim of this work is to multiply the examples of ecological interface designs for industry-scale applications, in order to contribute to the maturation of this promising design approach for complex socio-technical systems. Relevance to industry: Ecological Interface Design has shown its value in diverse domains. Present work is expected to become a prototypical case for the electricity distribution industry, as it demonstrates the applicability and effectiveness of ecological design for domain operations. (C) 2009 Elsevier B.V. All rights reserved.	en
heal.publisher	ELSEVIER SCIENCE BV	en
heal.journalName	INTERNATIONAL JOURNAL OF INDUSTRIAL ERGONOMICS	en
dc.identifier.doi	10.1016/j.ergon.2009.08.012	en
dc.identifier.isi	ISI:000271711100005	en
dc.identifier.volume	39	en
dc.identifier.issue	6	en
dc.identifier.spage	947	en
dc.identifier.epage	965	en