An approach to offering one-stop e-Government services - Available technologies and architectural issues

Gouscos, D; Laskaridis, G; Lioulias, D; Mentzas, G; Georgiadis, P

dc.contributor.author	Gouscos, D	en
dc.contributor.author	Laskaridis, G	en
dc.contributor.author	Lioulias, D	en
dc.contributor.author	Mentzas, G	en
dc.contributor.author	Georgiadis, P	en
dc.date.accessioned	2014-03-01T01:17:26Z
dc.date.available	2014-03-01T01:17:26Z
dc.date.issued	2002	en
dc.identifier.issn	0302-9743	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/14535
dc.subject	Peer To Peer	en
dc.subject	Service Delivery	en
dc.subject	Web Portal	en
dc.subject	Front End	en
dc.subject.classification	Computer Science, Theory & Methods	en
dc.title	An approach to offering one-stop e-Government services - Available technologies and architectural issues	en
heal.type	journalArticle	en
heal.identifier.primary	10.1007/3-540-46138-8_42	en
heal.identifier.secondary	http://dx.doi.org/10.1007/3-540-46138-8_42	en
heal.language	English	en
heal.publicationDate	2002	en
heal.abstract	The right of citizens to high-quality e-Government services makes one-stop service offerings an essential feature for e-Government. Offering one-stop services presents many operational implications; an one-stop service provision (OSP) architecture is needed that, by means of a layered approach, provides facilities to refer to, invoke and combine e-Government services in a unit form way, in the context of cross-organisational workflows. Although enabling technologies for all the layers of such an architecture are quickly evolving (XML, WSDL, UDDI, WFMS et al) two major issues that need to be solved are (a) abstracting the heterogeneity of the e-Government services that need to be integrated and (b) identifying an appropriate style for cross-organisational workflow control, somewhere in between the fully centralised and peer-to-peer extremes. This paper presents an abstract layered OSP architecture, identifies some major enabling technologies and briefly discusses those two issues.	en
heal.publisher	SPRINGER-VERLAG BERLIN	en
heal.journalName	ELECTRONIC GOVERNMENT, PROCEEDINGS	en
heal.bookName	LECTURE NOTES IN COMPUTER SCIENCE	en
dc.identifier.doi	10.1007/3-540-46138-8_42	en
dc.identifier.isi	ISI:000181431200042	en
dc.identifier.volume	2456	en
dc.identifier.spage	264	en
dc.identifier.epage	271	en