CB-BUSINESS: Cross-border business intermediation through electronic seamless services

Legal, M; Mentzas, G; Gouscos, D; Georgiadis, P

dc.contributor.author	Legal, M	en
dc.contributor.author	Mentzas, G	en
dc.contributor.author	Gouscos, D	en
dc.contributor.author	Georgiadis, P	en
dc.date.accessioned	2014-03-01T01:17:36Z
dc.date.available	2014-03-01T01:17:36Z
dc.date.issued	2002	en
dc.identifier.issn	0302-9743	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/14581
dc.subject	Customer Orientation	en
dc.subject	Electronic Services	en
dc.subject	Public Administration	en
dc.subject	European Union	en
dc.subject.classification	Computer Science, Theory & Methods	en
dc.title	CB-BUSINESS: Cross-border business intermediation through electronic seamless services	en
heal.type	journalArticle	en
heal.identifier.primary	10.1007/3-540-46138-8_55	en
heal.identifier.secondary	http://dx.doi.org/10.1007/3-540-46138-8_55	en
heal.language	English	en
heal.publicationDate	2002	en
heal.abstract	Business enterprises face significant obstacles in their quest to interact with public administrations and governments across Europe, such as bureaucracy, ambiguous procedures, functional disintegration, vague authority structures and information fragmentation. The recent trend towards the delivery of electronic services by governments ("e-government") and the development of integrated and customer-oriented mechanisms ("one-stop government") are efforts to overcome these problems. However, all related efforts focus on the national scene of each country and do not address the needs of businesses when they enter into cross-border processes. This paper presents the objectives, the overall approach and the architectural model of the CB-BUSINESS project, which aims to develop, test and validate an intermediation scheme that integrates the services offered by government, national and regional administration agencies as well as commerce and industry chambers of European Union and Enlargement countries in the context of cross-border processes.	en
heal.publisher	SPRINGER-VERLAG BERLIN	en
heal.journalName	ELECTRONIC GOVERNMENT, PROCEEDINGS	en
heal.bookName	LECTURE NOTES IN COMPUTER SCIENCE	en
dc.identifier.doi	10.1007/3-540-46138-8_55	en
dc.identifier.isi	ISI:000181431200055	en
dc.identifier.volume	2456	en
dc.identifier.spage	338	en
dc.identifier.epage	343	en