Knowledge management case-toolkit for the support of ERP modelling and optimal adaptation procedure

Karnezis, K; Ergazakis, K; Metaxiotis, K; Askounis, D; Psarras, J

dc.contributor.author	Karnezis, K	en
dc.contributor.author	Ergazakis, K	en
dc.contributor.author	Metaxiotis, K	en
dc.contributor.author	Askounis, D	en
dc.contributor.author	Psarras, J	en
dc.date.accessioned	2014-03-01T01:18:00Z
dc.date.available	2014-03-01T01:18:00Z
dc.date.issued	2002	en
dc.identifier.issn	0302-9743	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/14756
dc.subject	Business Process	en
dc.subject	Enterprise System	en
dc.subject	Erp System	en
dc.subject	Knowledge Management	en
dc.subject.classification	Computer Science, Artificial Intelligence	en
dc.title	Knowledge management case-toolkit for the support of ERP modelling and optimal adaptation procedure	en
heal.type	journalArticle	en
heal.identifier.primary	10.1007/3-540-36277-0_7	en
heal.identifier.secondary	http://dx.doi.org/10.1007/3-540-36277-0_7	en
heal.language	English	en
heal.publicationDate	2002	en
heal.abstract	One of the most difficult works in the world of ERP systems is proven to be their installation and customization to fulfil the needs of the customer. With the great development of Knowledge Management in the last decade a new era has begun; the era of capturing, storing and managing effectively ERP Consultants' knowledge in order to rapidly build customized enterprise systems, which in other times would take months to model and develop. This paper presents such a case, where IT and Knowledge Management power are used in order to surpass the difficulties of this ERP field. The authors describe an advanced generic Case-Toolkit, which is able to support the complicated process of Modelling and optimal adaptation (MOA) of an ERP system to the needs of an enterprise. This tool-kit aims to be used by the ERP consultants in two ways. The first is to analyse, categorise and store the business processes and the second is to use the business processes that are created for presale reasons.	en
heal.publisher	SPRINGER-VERLAG BERLIN	en
heal.journalName	PRACTICAL ASPECTS OF KNOWLEDGE MANAGEMENT	en
heal.bookName	LECTURE NOTES IN ARTIFICIAL INTELLIGENCE	en
dc.identifier.doi	10.1007/3-540-36277-0_7	en
dc.identifier.isi	ISI:000180993200007	en
dc.identifier.volume	2569	en
dc.identifier.spage	62	en
dc.identifier.epage	74	en