Modeling e-government service workflows through recurring patterns

Verginadis, G; Gouscos, D; Mentzas, G

dc.contributor.author	Verginadis, G	en
dc.contributor.author	Gouscos, D	en
dc.contributor.author	Mentzas, G	en
dc.date.accessioned	2014-03-01T01:21:04Z
dc.date.available	2014-03-01T01:21:04Z
dc.date.issued	2004	en
dc.identifier.issn	0302-9743	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/16055
dc.subject	Best Practice	en
dc.subject	Service Provision	en
dc.subject.classification	Computer Science, Theory & Methods	en
dc.title	Modeling e-government service workflows through recurring patterns	en
heal.type	journalArticle	en
heal.identifier.primary	10.1007/978-3-540-30078-6_84	en
heal.identifier.secondary	http://dx.doi.org/10.1007/978-3-540-30078-6_84	en
heal.language	English	en
heal.publicationDate	2004	en
heal.abstract	Inherent complexity of the e-Government application domain is also reflected in the workflows of e-Government service provision. This paper reports on how some real examples e-Government service workflows were modeled in a simple and structured fashion by recognizing and re-using recurring segments. Such an approach, drawing from current workflow modeling trends, presents important potential to facilitate e-Government workflow modeling by enabling systematic and rapid design of new service workflows, as well as progressive construction of a repository of e-Government workflow segments that could also host best practice workflows. © Springer-Verlag Berlin Heidelberg 2004.	en
heal.publisher	SPRINGER-VERLAG BERLIN	en
heal.journalName	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)	en
heal.bookName	LECTURE NOTES IN COMPUTER SCIENCE	en
dc.identifier.doi	10.1007/978-3-540-30078-6_84	en
dc.identifier.isi	ISI:000223635100084	en
dc.identifier.volume	3183	en
dc.identifier.spage	483	en
dc.identifier.epage	488	en