An integrated decision support model for a knowledge city's strategy formulation

Ergazakis, K; Metaxiotis, K; Psarras, J; Askounis, D

dc.contributor.author	Ergazakis, K	en
dc.contributor.author	Metaxiotis, K	en
dc.contributor.author	Psarras, J	en
dc.contributor.author	Askounis, D	en
dc.date.accessioned	2014-03-01T01:25:54Z
dc.date.available	2014-03-01T01:25:54Z
dc.date.issued	2007	en
dc.identifier.issn	13673270	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/17803
dc.subject	Cities	en
dc.subject	Citizens	en
dc.subject	Decision making	en
dc.subject	Emergent strategy	en
dc.subject	Knowledge management	en
dc.title	An integrated decision support model for a knowledge city's strategy formulation	en
heal.type	journalArticle	en
heal.identifier.primary	10.1108/13673270710819816	en
heal.identifier.secondary	http://dx.doi.org/10.1108/13673270710819816	en
heal.publicationDate	2007	en
heal.abstract	Purpose - The concept of knowledge cities (KCs) offers advantages to any urban region. Many cities globally claim themselves as being already KCs, while other cities have elaborated strategic plans in order to integrate this concept into their operational structures. The examination of their approaches reveals however that these initiatives are fragmented. The purpose of this paper is to present a multi-dimensional and integrated decision support model for a KC's strategy formulation. Design/methodology/approach - Reference is made to a methodological approach (KnowCis) for the integrated development of a KC, consisting of five main phases and taking into account nine different dimensions. The strategy formulation phase is a particularly complex procedure for any authority (e.g. local government or city's development agency). The reasons for this complexity are related to the amplitude of the KC concept, to the variety of the factors to be considered as well as to the challenge for balancing the needs and interests of different target groups. Findings - The proposed model consists of the following building blocks: identification of the appropriate actions (based on the KnowCis methodology), modeling of the city's current status as a KC (via the development of related indicators), assessment of actions' necessity (based on the indicators' outcomes and through the benchmarking of other successful KCs cases), selection of the most appropriate form for each proposed action (based on their efficiency during the last reference period) and, finally, prioritisation of the proposed actions (based on a multi-criteria approach). Research limitations/implications - The main suggestion for future research is the development of an intelligent information system which will incorporate the building blocks of the proposed model. Originality/value - The originality and value of the paper is that the proposed model can be a really helpful decision support tool for any city which is developing a knowledge-based strategy.	en
heal.journalName	Journal of Knowledge Management	en
dc.identifier.doi	10.1108/13673270710819816	en
dc.identifier.volume	11	en
dc.identifier.issue	5	en
dc.identifier.spage	65	en
dc.identifier.epage	86	en