A light modelling framework for e-government service workflows

Verginadis, G; Mentzas, G

dc.contributor.author	Verginadis, G	en
dc.contributor.author	Mentzas, G	en
dc.date.accessioned	2014-03-01T01:53:16Z
dc.date.available	2014-03-01T01:53:16Z
dc.date.issued	2004	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/26908
dc.subject	Modelling Framework	en
dc.subject	Public Administration	en
dc.subject	Service Provision	en
dc.title	A light modelling framework for e-government service workflows	en
heal.type	journalArticle	en
heal.identifier.primary	10.1504/EG.2004.005919	en
heal.identifier.secondary	http://dx.doi.org/10.1504/EG.2004.005919	en
heal.publicationDate	2004	en
heal.abstract	Businesses face significant obstacles during their interaction with public administrations and governments, having to cope with bureaucracy and ambiguous procedures, a fact that makes e-government a necessity today. Inherent complexity of the e-government application domain is also reflected in the workflows of e-government service provision. This paper reports on how some real examples of e-government service workflows were modelled in	en
heal.journalName	Electronic Government, An International Journal	en
dc.identifier.doi	10.1504/EG.2004.005919	en