Designing Generic Municipal Services Process Models towards eGovernment Interoperability Infrastructures

Koussouris, S; Tsitsanis, A; Gionis, G; Psarras, J

dc.contributor.author	Koussouris, S	en
dc.contributor.author	Tsitsanis, A	en
dc.contributor.author	Gionis, G	en
dc.contributor.author	Psarras, J	en
dc.date.accessioned	2014-03-01T01:56:38Z
dc.date.available	2014-03-01T01:56:38Z
dc.date.issued	2008	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/28205
dc.relation.uri	http://www.ejeta.org/specialMay08-issue/ejeta-special-08may-3.pdf	en
dc.subject	Information Technology	en
dc.subject	Process Model	en
dc.subject	Process Modelling	en
dc.subject	Process Pattern	en
dc.subject	Public Administration	en
dc.subject	Public Service	en
dc.subject	Service Composition	en
dc.subject	Service Delivery	en
dc.subject	State Government	en
dc.subject	Value Added Services	en
dc.title	Designing Generic Municipal Services Process Models towards eGovernment Interoperability Infrastructures	en
heal.type	journalArticle	en
heal.publicationDate	2008	en
heal.abstract	Public Administration desks are in any country the most active point of transactions between the state governments and the citizens. This fact emphasises the importance of services offered by Public Administrations and in the modern technological era, it is essential for Information Technology to provide solutions for transforming these traditionally offered services into electronic transactions that could be initiated over	en