Exploring the rationales for ERP and knowledge management integration in SMEs

Metaxiotis, K

dc.contributor.author	Metaxiotis, K	en
dc.date.accessioned	2014-03-01T01:58:40Z
dc.date.available	2014-03-01T01:58:40Z
dc.date.issued	2009	en
dc.identifier.issn	17410398	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/28702
dc.subject	Intellectual capital	en
dc.subject	Knowledge management	en
dc.subject	Manufacturing resource planning	en
dc.subject	Small to medium-sized enterprises	en
dc.title	Exploring the rationales for ERP and knowledge management integration in SMEs	en
heal.type	journalArticle	en
heal.identifier.primary	10.1108/17410390910922822	en
heal.identifier.secondary	http://dx.doi.org/10.1108/17410390910922822	en
heal.publicationDate	2009	en
heal.abstract	Purpose - To survive in the global economy, SMEs have to improve their products, services and processes, exploiting their intellectual capital in a dynamic network of knowledge-intensive relations inside and outside their borders. This paper aims to explore the rationales for the integration of knowledge management (KM) and ERP in SMEs and to present a conceptual model for their integration. Design/methodology/approach - A wide range of academic and practitioner literature related to ICT and KM adoption from SMEs is reviewed. On the basis of this review and analysis, a conceptual model is designed. Findings - The proposed model is regarded as an adaptable solution, where an SME with a traditional business structure uses existing IT applications and builds on them. Before applying the proposed model, SMEs should ensure that their KM initiatives fit into their organisational culture, or otherwise they should be prepared to change it. Research limitations/implications - The applicability of this model in an SME seeking to gain a competitive advantage needs to be explored. Practitioners should use the model in order to develop new platforms and extended ERP modules. Practical implications - The model can be used in any area of information and knowledge management. Originality/value - Using the model, SMEs can achieve the integration of ERP and KM, which is proven to be a necessity for them in the knowledge economy. © 2009 Emerald Group Publishing Limited. All rights reserved.	en
heal.journalName	Journal of Enterprise Information Management	en
dc.identifier.doi	10.1108/17410390910922822	en
dc.identifier.volume	22	en
dc.identifier.issue	1-2	en
dc.identifier.spage	51	en
dc.identifier.epage	62	en