Integrated management systems: Moving from function to organisation/ decision view

Leopoulos, V; Voulgaridou, D; Bellos, E; Kirytopoulos, K

dc.contributor.author	Leopoulos, V	en
dc.contributor.author	Voulgaridou, D	en
dc.contributor.author	Bellos, E	en
dc.contributor.author	Kirytopoulos, K	en
dc.date.accessioned	2014-03-01T01:59:44Z
dc.date.available	2014-03-01T01:59:44Z
dc.date.issued	2010	en
dc.identifier.issn	17542731	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/29027
dc.subject	Chemical industries	en
dc.subject	Companies	en
dc.subject	Quality	en
dc.subject.other	Analytic network process	en
dc.subject.other	Companies	en
dc.subject.other	Control mechanism	en
dc.subject.other	Decision makers	en
dc.subject.other	Decision support tools	en
dc.subject.other	Enterprise modelling	en
dc.subject.other	Integrated management systems	en
dc.subject.other	Integrated systems	en
dc.subject.other	Management systems	en
dc.subject.other	Multi-criteria decision making technique	en
dc.subject.other	Quality	en
dc.subject.other	Quantitative criteria	en
dc.subject.other	Sub-systems	en
dc.subject.other	Chemical industry	en
dc.subject.other	Decision support systems	en
dc.subject.other	Enterprise resource management	en
dc.subject.other	Industrial chemicals	en
dc.subject.other	Integrated control	en
dc.subject.other	Decision making	en
dc.title	Integrated management systems: Moving from function to organisation/ decision view	en
heal.type	journalArticle	en
heal.identifier.primary	10.1108/17542731011085302	en
heal.identifier.secondary	http://dx.doi.org/10.1108/17542731011085302	en
heal.publicationDate	2010	en
heal.abstract	Purpose: The integration of management systems is a common need nowadays, thus several paradigms exist in the bibliography for relevant efforts. However, the basic effort seems to be mainly at the direction of aligning processes and documents, taking into account only one of four typical views of organisations' modelling (the function view). Since the function view has been widely studied, this paper aims to focus on the organisation/decision view. Design/methodology/ approach: The proposed approach focuses on the integrated management system (IMS) with respect to the organisation/decision view and offers a control mechanism which guarantees that requirements from all standards will be taken into consideration, while it proposes the use of a well-known multi-criteria decision making technique to support the decision makers. The paper focuses on the organisation/decision view, illustrated through a real case from the chemical industry. Findings: It is concluded that the integration of management sub-systems into one IMS should be done with respect to each one of the four enterprise modelling views, namely function, information, resource and organisation/decision view. Research limitations/implications: The proposed approach is general and can be applied to many integrated systems where decisions have to be taken. However, the selection of the analytic network process as a decision support tool implies that the decision involves both qualitative and quantitative criteria. In cases where only qualitative or only quantitative criteria exist, another decision support tool may be superior. Originality/value: The originality of the paper stems from the consideration of the organisation/decision view rather than the function view that mostly appears in literature. © Emerald Group Publishing Limited 1754-2731.	en
heal.journalName	TQM Journal	en
dc.identifier.doi	10.1108/17542731011085302	en
dc.identifier.volume	22	en
dc.identifier.issue	6	en
dc.identifier.spage	594	en
dc.identifier.epage	628	en