Quality Management in Mobility Management: A Scheme for Supporting Sustainable Transportation in Cities

Kepaptsoglou, K; Meerschaert, V; Neergaard, K; Papadimitriou, S; Rye, T; Schremser, R; Vleugels, I

dc.contributor.author	Kepaptsoglou, K	en
dc.contributor.author	Meerschaert, V	en
dc.contributor.author	Neergaard, K	en
dc.contributor.author	Papadimitriou, S	en
dc.contributor.author	Rye, T	en
dc.contributor.author	Schremser, R	en
dc.contributor.author	Vleugels, I	en
dc.date.accessioned	2014-03-01T02:12:04Z
dc.date.available	2014-03-01T02:12:04Z
dc.date.issued	2012	en
dc.identifier.issn	15568318	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/30002
dc.subject	assessment	en
dc.subject	demand management	en
dc.subject	Europe	en
dc.subject	mobility management	en
dc.subject	quality management	en
dc.subject	scheme	en
dc.subject.other	assessment	en
dc.subject.other	Belgium	en
dc.subject.other	Europe	en
dc.subject.other	Feed-back loop	en
dc.subject.other	Integrated process	en
dc.subject.other	mobility management	en
dc.subject.other	Policy setting	en
dc.subject.other	Quality criteria	en
dc.subject.other	scheme	en
dc.subject.other	Sustainable transportation	en
dc.subject.other	Transportation system	en
dc.subject.other	Urban areas	en
dc.subject.other	Electric load management	en
dc.subject.other	Public policy	en
dc.subject.other	Transportation	en
dc.subject.other	Urban planning	en
dc.subject.other	Quality management	en
dc.subject.other	mobility	en
dc.subject.other	transportation planning	en
dc.subject.other	transportation policy	en
dc.subject.other	urban planning	en
dc.subject.other	urban transport	en
dc.subject.other	Belgium	en
dc.title	Quality Management in Mobility Management: A Scheme for Supporting Sustainable Transportation in Cities	en
heal.type	journalArticle	en
heal.identifier.primary	10.1080/15568318.2011.587137	en
heal.identifier.secondary	http://dx.doi.org/10.1080/15568318.2011.587137	en
heal.publicationDate	2012	en
heal.abstract	Mobility management (MM) has been among Europe's prevailing approaches for promoting and achieving sustainable transportation in urban areas, with considerable work undertaken by researchers and practitioners in this area during the past two decades. However, development of MM policies and measures in European cities does not follow an organized and consistent approach for planning, designing, applying, and evaluating a comprehensive MM-system. In that context, the objective of this article is to propose a scheme, based on quality management (QM) principles, that would aid cities in systematically developing and deploying MM-plans and MM-measures and therefore in successfully supporting sustainability in their transportation system. The developed Quality Management Scheme for Mobility Management (QMSMM) is an integrated process of four major components, encompassing policy setting, planning, implementing, and monitoring and evaluating; these components are structured in a feedback loop and supported by a set of quality criteria per component. The structure, components, and elements of the QMSMM are presented in detail, along with supporting procedures for assessing a city's adaptation and compatibility with the scheme. Also, insights on a QMSMM demonstration to the MM-program of the city of Kortrijk, Belgium, are offered. © 2012 Copyright Taylor and Francis Group, LLC.	en
heal.journalName	International Journal of Sustainable Transportation	en
dc.identifier.doi	10.1080/15568318.2011.587137	en
dc.identifier.volume	6	en
dc.identifier.issue	4	en
dc.identifier.spage	238	en
dc.identifier.epage	256	en