Towards a generalised approach for e-petitioning: A state-of-the-art review of best practices

Ergazakis, K; Metaxiotis, K; Tsitsanis, T

dc.contributor.author	Ergazakis, K	en
dc.contributor.author	Metaxiotis, K	en
dc.contributor.author	Tsitsanis, T	en
dc.date.accessioned	2014-03-01T02:14:51Z
dc.date.available	2014-03-01T02:14:51Z
dc.date.issued	2012	en
dc.identifier.issn	17407494	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/30151
dc.subject	Best practice	en
dc.subject	E-petitioning	en
dc.subject	Generalised approach	en
dc.title	Towards a generalised approach for e-petitioning: A state-of-the-art review of best practices	en
heal.type	journalArticle	en
heal.identifier.primary	10.1504/EG.2012.046264	en
heal.identifier.secondary	http://dx.doi.org/10.1504/EG.2012.046264	en
heal.publicationDate	2012	en
heal.abstract	The e-Petitioning concept has been particularly developed during the last years. However, it seems that the field of e-petitioning is not yet standardised. There is neither a standard nor a unified procedure so as to develop and 'run' an e-Petition service. In this respect, the authors have conducted a thorough literature review of practical approaches and best practices adopted until today, for e-petitioning. A synthesis of the main results of this review has been realised and is presented in the paper. In addition, we propose a procedure for the development and 'running' of a generalised e-Petition service. Copyright © 2012 Inderscience Enterprises Ltd.	en
heal.journalName	Electronic Government	en
dc.identifier.doi	10.1504/EG.2012.046264	en
dc.identifier.volume	9	en
dc.identifier.issue	2	en
dc.identifier.spage	107	en
dc.identifier.epage	127	en