Wikis in enterprise settings: A survey

Lykourentzou, I; Dagka, F; Papadaki, K; Lepouras, G; Vassilakis, C

dc.contributor.author	Lykourentzou, I	en
dc.contributor.author	Dagka, F	en
dc.contributor.author	Papadaki, K	en
dc.contributor.author	Lepouras, G	en
dc.contributor.author	Vassilakis, C	en
dc.date.accessioned	2014-03-01T02:14:56Z
dc.date.available	2014-03-01T02:14:56Z
dc.date.issued	2012	en
dc.identifier.issn	17517575	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/30179
dc.subject	corporate wikis	en
dc.subject	enterprise wikis	en
dc.subject	organisational knowledge	en
dc.subject	wiki research	en
dc.subject.other	Collaborative information systems	en
dc.subject.other	Corporate community	en
dc.subject.other	Corporate environment	en
dc.subject.other	corporate wikis	en
dc.subject.other	enterprise wikis	en
dc.subject.other	Future research directions	en
dc.subject.other	Management activities	en
dc.subject.other	Organisational knowledge	en
dc.subject.other	Third parties	en
dc.subject.other	Information management	en
dc.subject.other	Research	en
dc.subject.other	Surveys	en
dc.subject.other	Industry	en
dc.title	Wikis in enterprise settings: A survey	en
heal.type	journalArticle	en
heal.identifier.primary	10.1080/17517575.2011.580008	en
heal.identifier.secondary	http://dx.doi.org/10.1080/17517575.2011.580008	en
heal.publicationDate	2012	en
heal.abstract	The wiki technology is increasingly being used in corporate environments to facilitate a broad range of tasks. This survey examines the use of wikis on a variety of organisational tasks that include the codification of explicit and tacit organisational knowledge and the formulation of corporate communities of practice, as well as more specific processes such as the collaborative information systems development, the interactions of the enterprise with third parties, management activities and organisational response in crisis situations. For each one of the aforementioned corporate functions, the study examines the findings of related research literature to highlight the advantages and concerns raised by the wiki usage and to identify specific solutions addressing them. Finally, based on the above findings, the study discusses various aspects of the wiki usage in the enterprise and identifies trends and future research directions on the field. © 2012 Taylor and Francis Group, LLC.	en
heal.journalName	Enterprise Information Systems	en
dc.identifier.doi	10.1080/17517575.2011.580008	en
dc.identifier.volume	6	en
dc.identifier.issue	1	en
dc.identifier.spage	1	en
dc.identifier.epage	53	en