Introducing level-of-service standards for intermodal freight terminals

Ballis, A

dc.contributor.author	Ballis, A	en
dc.date.accessioned	2014-03-01T02:42:49Z
dc.date.available	2014-03-01T02:42:49Z
dc.date.issued	2004	en
dc.identifier.issn	0361-1981	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/31099
dc.subject	Level of Service	en
dc.subject.classification	Engineering, Civil	en
dc.subject.classification	Transportation	en
dc.subject.classification	Transportation Science & Technology	en
dc.subject.other	Costs	en
dc.subject.other	Cranes	en
dc.subject.other	Decision making	en
dc.subject.other	Freight transportation	en
dc.subject.other	Investments	en
dc.subject.other	Operations research	en
dc.subject.other	Productivity	en
dc.subject.other	Public policy	en
dc.subject.other	European Union (EU)	en
dc.subject.other	Freight terminals	en
dc.subject.other	Level of service (LOS)	en
dc.subject.other	Service standards	en
dc.subject.other	Quality of service	en
dc.title	Introducing level-of-service standards for intermodal freight terminals	en
heal.type	conferenceItem	en
heal.identifier.primary	10.3141/1873-10	en
heal.identifier.secondary	http://dx.doi.org/10.3141/1873-10	en
heal.language	English	en
heal.publicationDate	2004	en
heal.abstract	The quality of service issue plays a key role in the design and operation of intermodal freight terminals. Though not straightforwardly stated, the level of service offered by these facilities is strongly related to the terminal's productivity as well as to the decisions associated with infrastructure investment. Despite its importance, no widely accepted set of service standards has yet been adopted. On the basis of a number of considerations and the findings of relevant research projects, such a set of standards is introduced to provide reference values for investment strategies and terminal design studies and research. This set of standards is also useful for the interpretation of directives at the policy level and to quantified guidelines at the planning level.	en
heal.publisher	TRANSPORTATION RESEARCH BOARD NATL RESEARCH COUNCIL	en
heal.journalName	Transportation Research Record	en
heal.bookName	TRANSPORTATION RESEARCH RECORD	en
dc.identifier.doi	10.3141/1873-10	en
dc.identifier.isi	ISI:000227334200010	en
dc.identifier.issue	1873	en
dc.identifier.spage	79	en
dc.identifier.epage	88	en