Bank loan processes modelling using BPMN

Mpardis, G; Kotsilieris, T

dc.contributor.author	Mpardis, G	en
dc.contributor.author	Kotsilieris, T	en
dc.date.accessioned	2014-03-01T02:46:42Z
dc.date.available	2014-03-01T02:46:42Z
dc.date.issued	2010	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/32793
dc.subject	Bank loan processes	en
dc.subject	Business process modelling	en
dc.subject	Business process modelling notation	en
dc.subject	Decision support system	en
dc.subject	Key performance indicators	en
dc.subject.other	Bank loans	en
dc.subject.other	Business Process	en
dc.subject.other	Business process modelling	en
dc.subject.other	Business process modelling notation	en
dc.subject.other	IT services	en
dc.subject.other	IT system	en
dc.subject.other	Key performance indicators	en
dc.subject.other	Knowledge base	en
dc.subject.other	Process effectiveness	en
dc.subject.other	Process-oriented	en
dc.subject.other	Simulation result	en
dc.subject.other	Time-consuming process	en
dc.subject.other	Artificial intelligence	en
dc.subject.other	Benchmarking	en
dc.subject.other	Computer simulation	en
dc.subject.other	Decision making	en
dc.subject.other	Decision support systems	en
dc.subject.other	Decision theory	en
dc.subject.other	Information analysis	en
dc.subject.other	Knowledge based systems	en
dc.subject.other	Mathematical models	en
dc.subject.other	Waste disposal	en
dc.subject.other	Information technology	en
dc.title	Bank loan processes modelling using BPMN	en
heal.type	conferenceItem	en
heal.identifier.primary	10.1109/DeSE.2010.45	en
heal.identifier.secondary	5633741	en
heal.identifier.secondary	http://dx.doi.org/10.1109/DeSE.2010.45	en
heal.publicationDate	2010	en
heal.abstract	The development of products and IT services in bank sector, including the number and the complexity of processes required to operate efficiently, have had important improvements. The work that is presented in this paper is focused on the modelling of business processes that a banking organization follows, during the procedures of a loan request. These activities are modeled with the aim to trace time-consuming processes, which cause delays to the total procedure. The methodology that is used for the Bank loan processes is the Business Process Modelling Notation (BPMN). Objectives of this work are: reduction in the duration of implementation of enterprising process, reduction of implementation time, reduction of cost, improvement of quality. Through the application of BPM and the use of process-oriented IT systems (BPM systems using BPEL code) bank performance of loan processes could be increased substantially. The proposed system will help in the synchronized selection and effective correlation of all information, so as to result in the creation of a centralized knowledge base, through the dynamic depiction of important Key Performance Indicator networks. Furthermore, for modelling and assessment of loan process effectiveness purposes and in order to model in the best way the analyzed simulation results, some specific KPIs are proposed in order to measure and assess BPMN-based processes. © 2010 IEEE.	en
heal.journalName	Proceedings - 3rd International Conference on Developments in eSystems Engineering, DeSE 2010	en
dc.identifier.doi	10.1109/DeSE.2010.45	en
dc.identifier.spage	239	en
dc.identifier.epage	242	en