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Bank loan processes modelling using BPMN

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dc.contributor.author Mpardis, G en
dc.contributor.author Kotsilieris, T en
dc.date.accessioned 2014-03-01T02:46:42Z
dc.date.available 2014-03-01T02:46:42Z
dc.date.issued 2010 en
dc.identifier.uri https://dspace.lib.ntua.gr/xmlui/handle/123456789/32793
dc.subject Bank loan processes en
dc.subject Business process modelling en
dc.subject Business process modelling notation en
dc.subject Decision support system en
dc.subject Key performance indicators en
dc.subject.other Bank loans en
dc.subject.other Business Process en
dc.subject.other Business process modelling en
dc.subject.other Business process modelling notation en
dc.subject.other IT services en
dc.subject.other IT system en
dc.subject.other Key performance indicators en
dc.subject.other Knowledge base en
dc.subject.other Process effectiveness en
dc.subject.other Process-oriented en
dc.subject.other Simulation result en
dc.subject.other Time-consuming process en
dc.subject.other Artificial intelligence en
dc.subject.other Benchmarking en
dc.subject.other Computer simulation en
dc.subject.other Decision making en
dc.subject.other Decision support systems en
dc.subject.other Decision theory en
dc.subject.other Information analysis en
dc.subject.other Knowledge based systems en
dc.subject.other Mathematical models en
dc.subject.other Waste disposal en
dc.subject.other Information technology en
dc.title Bank loan processes modelling using BPMN en
heal.type conferenceItem en
heal.identifier.primary 10.1109/DeSE.2010.45 en
heal.identifier.secondary 5633741 en
heal.identifier.secondary http://dx.doi.org/10.1109/DeSE.2010.45 en
heal.publicationDate 2010 en
heal.abstract The development of products and IT services in bank sector, including the number and the complexity of processes required to operate efficiently, have had important improvements. The work that is presented in this paper is focused on the modelling of business processes that a banking organization follows, during the procedures of a loan request. These activities are modeled with the aim to trace time-consuming processes, which cause delays to the total procedure. The methodology that is used for the Bank loan processes is the Business Process Modelling Notation (BPMN). Objectives of this work are: reduction in the duration of implementation of enterprising process, reduction of implementation time, reduction of cost, improvement of quality. Through the application of BPM and the use of process-oriented IT systems (BPM systems using BPEL code) bank performance of loan processes could be increased substantially. The proposed system will help in the synchronized selection and effective correlation of all information, so as to result in the creation of a centralized knowledge base, through the dynamic depiction of important Key Performance Indicator networks. Furthermore, for modelling and assessment of loan process effectiveness purposes and in order to model in the best way the analyzed simulation results, some specific KPIs are proposed in order to measure and assess BPMN-based processes. © 2010 IEEE. en
heal.journalName Proceedings - 3rd International Conference on Developments in eSystems Engineering, DeSE 2010 en
dc.identifier.doi 10.1109/DeSE.2010.45 en
dc.identifier.spage 239 en
dc.identifier.epage 242 en


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