Implementing interoperability infrastructures: Issues and challenges from the citizens' base registry in Greece

Lampathaki, F; Kroustalias, N; Koussouris, S; Charalabidis, Y; Psarras, J

dc.contributor.author	Lampathaki, F	en
dc.contributor.author	Kroustalias, N	en
dc.contributor.author	Koussouris, S	en
dc.contributor.author	Charalabidis, Y	en
dc.contributor.author	Psarras, J	en
dc.date.accessioned	2014-03-01T02:46:50Z
dc.date.available	2014-03-01T02:46:50Z
dc.date.issued	2010	en
dc.identifier.issn	15301605	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/32882
dc.subject	Best Practice	en
dc.subject	Electronic Service Delivery	en
dc.subject	Electronic Services	en
dc.subject	Public Service	en
dc.subject	Public Sector Information	en
dc.subject.other	Best practice	en
dc.subject.other	e-Government	en
dc.subject.other	Electronic services	en
dc.subject.other	Issues and challenges	en
dc.subject.other	Legacy database	en
dc.subject.other	Organizational levels	en
dc.subject.other	Pan-European public services	en
dc.subject.other	Public sector information	en
dc.subject.other	Government data processing	en
dc.subject.other	Interoperability	en
dc.subject.other	Customer satisfaction	en
dc.title	Implementing interoperability infrastructures: Issues and challenges from the citizens' base registry in Greece	en
heal.type	conferenceItem	en
heal.identifier.primary	10.1109/HICSS.2010.223	en
heal.identifier.secondary	5428278	en
heal.identifier.secondary	http://dx.doi.org/10.1109/HICSS.2010.223	en
heal.publicationDate	2010	en
heal.abstract	As the need for interoperability infrastructures and services is more and more stressed by researchers and practitioners in e-Government, Base Registries, as fully electronic, centralized repositories of information for classes of entities, pose as an infrastructure that can support aggregate electronic services delivery. In the presented approach, a Base Registry storing the citizen records is designed to integrate the legacy databases of 1,034 municipalities and is opened up to support the provision of electronic services towards governmental organizations. Discussion on the results is targeting at best practice examples that can be drawn at scientific and organizational level, but also at the key difficulties that have to be tackled in such public sector information reuse approaches - in relevance with the administrations and industry readiness in each country, in order to fulfill one of the principal conditions for pan-European Public Services. © 2010 IEEE.	en
heal.journalName	Proceedings of the Annual Hawaii International Conference on System Sciences	en
dc.identifier.doi	10.1109/HICSS.2010.223	en