A Performance System Based on the Balanced Scorecard Approach for Measuring Performance in a Business Environment

Vardangalos, G; Pantelis, A

dc.contributor.author	Vardangalos, G	en
dc.contributor.author	Pantelis, A	en
dc.date.accessioned	2014-03-01T02:48:54Z
dc.date.available	2014-03-01T02:48:54Z
dc.date.issued	2000	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/34119
dc.subject	Architectural Design	en
dc.subject	Balanced Scorecard	en
dc.subject	Business Environment	en
dc.subject	Customer Satisfaction	en
dc.subject	Cycle Time	en
dc.subject	Measurement Tool	en
dc.subject	Performance Measure	en
dc.subject	Visual Interfaces	en
dc.subject	web-based applications	en
dc.subject	Workflow System	en
dc.subject	Active Server Pages	en
dc.title	A Performance System Based on the Balanced Scorecard Approach for Measuring Performance in a Business Environment	en
heal.type	conferenceItem	en
heal.identifier.primary	10.1109/ISCC.2000.860642	en
heal.identifier.secondary	http://dx.doi.org/10.1109/ISCC.2000.860642	en
heal.publicationDate	2000	en
heal.abstract	Businesses today are succeeding and growing by better understanding their customers' needs and aligning their operational processes that effectively service the customers. They are creating work processes and methods that are well linked and well operated. Utilizing a system of performance measures, they also are focusing on non-financial indicators to take advantage of key internal and external opportunities and responding	en
heal.journalName	International Symposium on Computers and Communications	en
dc.identifier.doi	10.1109/ISCC.2000.860642	en