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An adaptable performance system based on the balanced scorecard approach for measuring performance of individuals and groups in a business environment

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dc.contributor.author Vardangalos, G en
dc.contributor.author Pantelis, A en
dc.date.accessioned 2014-03-01T02:48:56Z
dc.date.available 2014-03-01T02:48:56Z
dc.date.issued 2000 en
dc.identifier.uri https://dspace.lib.ntua.gr/xmlui/handle/123456789/34129
dc.subject Architectural Design en
dc.subject Balanced Scorecard en
dc.subject Business Environment en
dc.subject Customer Satisfaction en
dc.subject Cycle Time en
dc.subject Indexing Terms en
dc.subject Performance Measure en
dc.subject Workflow System en
dc.title An adaptable performance system based on the balanced scorecard approach for measuring performance of individuals and groups in a business environment en
heal.type conferenceItem en
heal.identifier.primary 10.1109/MELCON.2000.880037 en
heal.identifier.secondary http://dx.doi.org/10.1109/MELCON.2000.880037 en
heal.publicationDate 2000 en
heal.abstract Businesses today are succeeding and growing by better understanding their customers' needs and aligning their operational processes that effectively service the customers. They are creating work processes and methods that are well linked and well operated. Utilizing a system of performance measures, they also are focusing on non-financial indicators to take advantage of key internal and external opportunities and responding en
heal.journalName MELECON - IEEE Mediterranean Electrotechnical Conference en
dc.identifier.doi 10.1109/MELCON.2000.880037 en


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