Change Management, a Critical Success Factor for e-Government

Papantoniou, A; Hattab, E; Afrati, F; Kayafas, E; Loumos, V

dc.contributor.author	Papantoniou, A	en
dc.contributor.author	Hattab, E	en
dc.contributor.author	Afrati, F	en
dc.contributor.author	Kayafas, E	en
dc.contributor.author	Loumos, V	en
dc.date.accessioned	2014-03-01T02:49:03Z
dc.date.available	2014-03-01T02:49:03Z
dc.date.issued	2001	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/34256
dc.subject	Case Base Reasoning	en
dc.subject	Change Management	en
dc.subject	Critical Success Factor	en
dc.subject	Customer Relationship Management	en
dc.subject	Electronic Government	en
dc.subject	Knowledge Management	en
dc.subject	Markup Language	en
dc.subject	New Technology	en
dc.subject	Public Sector	en
dc.subject	Work Environment	en
dc.title	Change Management, a Critical Success Factor for e-Government	en
heal.type	conferenceItem	en
heal.identifier.primary	10.1109/DEXA.2001.953094	en
heal.identifier.secondary	http://dx.doi.org/10.1109/DEXA.2001.953094	en
heal.publicationDate	2001	en
heal.abstract	Electronic government frameworks enable public sectors to embrace new ways of thinking, expand their "doing business" horizons, establish new alliances, use new technology and create positive working environments. All these issues imply major changes in government organizations and, in order to manage such change, a methodology for change management must be provided. In the paper such a methodology is presented,	en
heal.journalName	Database and Expert Systems Applications	en
dc.identifier.doi	10.1109/DEXA.2001.953094	en