A model for risk identification in ERP system processes

Leopoulos, V; Kirytopoulos, K; Voulgaridou, D

dc.contributor.author	Leopoulos, V	en
dc.contributor.author	Kirytopoulos, K	en
dc.contributor.author	Voulgaridou, D	en
dc.date.accessioned	2014-03-01T02:50:18Z
dc.date.available	2014-03-01T02:50:18Z
dc.date.issued	2006	en
dc.identifier.issn	17433541	en
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/35037
dc.subject	ERP systems	en
dc.subject	Project management	en
dc.subject	Risk identification	en
dc.subject.other	conference proceeding	en
dc.subject.other	identification method	en
dc.subject.other	model	en
dc.subject.other	oil industry	en
dc.subject.other	pharmaceutical industry	en
dc.subject.other	planning system	en
dc.subject.other	project management	en
dc.subject.other	publishing	en
dc.subject.other	risk assessment	en
dc.subject.other	risk factor	en
dc.subject.other	software	en
dc.subject.other	wood	en
dc.title	A model for risk identification in ERP system processes	en
heal.type	conferenceItem	en
heal.identifier.primary	10.2495/RISK060141	en
heal.identifier.secondary	http://dx.doi.org/10.2495/RISK060141	en
heal.publicationDate	2006	en
heal.abstract	There are many cases where companies have spent considerable amounts of money on ERP system implementation, only to find out afterwards that business performance has not improved at all. After the 'go-live' phase, the implemented system needs to be streamlined to ensure that all the components of the system are stabilised and integrated. However, this phase is characterised by a number of unanticipated risks that might put the whole project in jeopardy. Thus, a supporting tool is needed in order to prevent ERP system operators and consultants from risks that might occur during the hand-over phase. Risk management is a highly evolving theory, related to almost any managerial or technical procedure, which can be used in order to help companies in knowing where to focus their management attention. The aim of this paper is to offer a risk identification tool in the form of a Risk Breakdown Structure. Risks that might occur during the operation of an ERP system have been classified in categories such as technical, managerial, human, strategy, etc. These risks have been identified through published risk catalogues and return from experience related to ERP installations, concerning the parapharmaceutical, publishing, oil and wood processing industries. The classification follows a typical decomposition structure, starting from the overall ERP operating risks and ending down to specific risks, like loss of data.	en
heal.journalName	WIT Transactions on Ecology and the Environment	en
dc.identifier.doi	10.2495/RISK060141	en
dc.identifier.volume	91	en
dc.identifier.spage	143	en
dc.identifier.epage	152	en