Safety differently: A case study in an Aviation Maintenance-Repair-Overhaul facility

Plioutsias, Anastasios; Stamoulis, Konstantinos; Papanikou, Maria; de Boer, Jan

dc.contributor.author	Plioutsias, Anastasios
dc.contributor.author	Stamoulis, Konstantinos
dc.contributor.author	Papanikou, Maria
dc.contributor.author	de Boer, Jan
dc.date.accessioned	2021-09-13T23:36:33Z
dc.date.available	2021-09-13T23:36:33Z
dc.identifier.issn	2261-236X	el
dc.identifier.uri	https://dspace.lib.ntua.gr/xmlui/handle/123456789/53844
dc.identifier.uri	http://dx.doi.org/10.26240/heal.ntua.21542
dc.rights	Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ελλάδα	*
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/3.0/gr/	*
dc.subject	Safety Differently, Safety Interventions, MRO, micro experiments	el
dc.title	Safety differently: A case study in an Aviation Maintenance-Repair-Overhaul facility	en
heal.type	conferenceItem
heal.classification	Safety Engineering	el
heal.contributorName	Plioutsias, Anastasios
heal.contributorName	Stamoulis, Konstantinos
heal.contributorName	Papanikou, Maria
heal.contributorName	Robert Jan, de Boer
heal.language	el
heal.access	free
heal.recordProvider	ntua	el
heal.publicationDate	2019
heal.bibliographicCitation	Plioutsias, A., Stamoulis, K., Papanikou, M., & de Boer, R. J. (2020). Safety differently: A case study in an Aviation Maintenance-Repair-Overhaul facility. In MATEC Web of Conferences: International Cross-Industry Safety Conference (ICSC) – International Symposium on Aircraft Technology, MRO and Operations (ISATECH) (ICSC-ISATECH 2019) (Vol. 314). [01002] (MATEC Web of Conferences). EDP Sciences. https://doi.org/10.1051/matecconf/202031401002	en
heal.abstract	This paper presents the findings from a ‘Safety Differently’ (SD) case study in aviation, and specifically in a maintenance, repair and overhaul (MRO) organisation in Southeast Asia. The goal of the case study was to apply a new method of safety intervention that is part of the Safety Differently toolkit and utilises a bottom-up approach. This research tested the extent to which these interventions could be embedded into a continuous improvement program in a highly controlled environment, namely an Aviation MRO. The interventions (called micro-experiments, ME) are considered as a flexible tool, which allows testing of process improvements in a safe to fail way, empowering the lower levels of the organisation, challenging safety-related issues and revealing key areas in need of transformation. The ideas for the interventions considered in the case study were retrieved from interviews conducted with 50 mechanics, and include issues to address aviation safety and occupational health as well as quality. We elected to include all three categories in this study as the ME approach is applicable to all of these. This MRO case study showcases the benefits and limitations of the ME in aviation, revealing the conditions under which it may become useful. Future studies should further explore the role of complex and heavily controlled industries in similar bottom-up approaches so that interventions can become part of a continuous improvement plan.	en
heal.publisher	MATEC Web of Conferences	el
heal.fullTextAvailability	false
heal.conferenceName	ICSC-ISATECH 2019	en
heal.conferenceItemType	full paper
dc.identifier.doi	10.1051/matecconf/202031401002	el